Effective Date: October 2024. These Terms of Service replace and supersede any prior versions. It is the Client's responsibility to review these Terms of Service frequently and to remain informed of any changes implemented. The Client agrees that the continued use of the Service after such changes to the Terms of Services have been published will constitute the Client's acceptance of such revised terms.
Data Connector (hereinafter "Data Connector"), is a brand owned by acompany incorporated under English law, which provides a tool to facilitate onboarding, lead generation and granting access to marketing and social media accounts through its website dataconnector.io.
By registering on the website dataconnector.io or using the Service, the Client acknowledges that he/she/it has read, understood and agreed to the entirety of these Terms of Service. Data Connector strongly advises the Client to print and/or save a copy of the Terms of Service.
In these Terms of Service, words or phrases beginning with a capital letter shall have the following meanings:
The purpose of the Agreement is to set out the conditions under which Data Connector provides the Service to the Client, who accepts it. The Service includes a non-exclusive and non-transferable right to use the Data Connector application. In exchange, the Client agrees to pay the contractual fee and to comply with all requirements set out in the Terms of Service.
Data Connector's application facilitates receiving access to marketing and social media services, such as Meta, Google, TikTok and LinkedIn accounts. The Service does not include any storage service. The Client understands that he/she/it is has the sole responsibility to ensure by all means available that all data contained in the Data Connector application are saved and registered. Data Connector excludes any liability in the event of a loss of Content or Personal Data.
The Client accesses the Service through their own company Account. Sharing by multiple people is permitted as long as they are part of the same organisation. The Client bears all liability as to the access and the use of the Account. The Account requires the Client to provide his/her/its legal full name, a valid email address, and any other information requested in order to complete the registration process.
The Service is available to the Client 24 hours a day, 7 days a week during the term of the Agreement and within the limits set out in the Agreement. Support for the Services is only available in English, via email to support@dataconnector.io.
All data you or your website visitors input into the Data Connector application, including info on your Clients will not be freely given to anyone. We do not, under any circumstances, sell either your email data or your email contacts' personal data. Only authorized Data Connector employees and authorized contractors have access to view User Data. If someone originating from your account holder or someone at the User's discretion playing the role of "Client" complains or contacts us, we might then contact that person.
We are the sole owner of information collected on the Service (including any metadata). We collect information only as necessary to fulfil the purposes set forth in the Privacy Policy and we will only use this information as described in the Privacy Policy. We may combine any or all of this data with other information we collect about you. We may view, copy, and internally distribute content from your emails and account to provide customer support.
As you use the Service, you may import into our system Personal Data of yourself or that of other individuals. We have no direct relationship with the third parties added to the product or any person other than you, and for that reason, you are responsible for making sure you have the appropriate permission for us to collect and process information about those individuals.
Our use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
A specific pricing applies to any monthly or annual subscription plan, which are detailed under the page dataconnector.io. The pricing is exclusively in the expressed currency. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and the Client shall be responsible for payment of all such taxes, levies, or duties in its jurisdiction.
The Client may have access to a free Account for a trial period for the duration specified under dataconnector.io, during which the Client uses the Service free of charge. Each Client may subscribe only once to a free Account and shall not maintain more than one free Account. At any time during the trial period, the Client may opt for a Subscribed Plan, which will be charged automatically. For any upgrade or downgrade of the Subscribed Plan, the new price will apply as of the day following the date of the change in the Subscribed Plan. The billing cycle remains unchanged and the invoicing will include the details as to the pro rata. In the event of an amendment of the Client's Subscribed Plan or a change from the Subscribed Plan to a free Account, the Client shall not be entitled to a refund.
All Subscribed Plans must be paid for in full, through Data Connector payment service provider Stripe, using a credit or debit card, exclusively with one of the following card types : Visa, Mastercard, Amex. The Client must enter valid credit or debit card information.
The Service is billed in advance on a monthly or annual basis, irrespective of the use of the Service made by the Client. The amount already paid is neither fully or partially refundable. The lack of use or the temporary discontinuance of the Service during the duration of the Subscribed Plan shall not have the effect of extending the duration of the Agreement or the Service, nor qualify for a refund or any compensation whatsoever.
Data Connector will provide no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. Data Connector shall automatically send the Client an email receipt for each payment. In addition, the Client may also receive a PDF version of the invoice including the Client's details by contacting Data Connector via email.
In the event of lack of payment on the due date, the features of the Service available due to a typical scheduled payment will be temporarily suspended until proper payment is made, at Data Connector's discretion.
Data Connector reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice at any time. Prices of all Services, for the monthly or annual subscription plan to the Service, are subject to changes at any time. Such notice may be provided at any time by posting the changes on the website dataconnector.io, the Data Connector application or the Service itself. Such changes will also apply to ongoing Subscribed Plans after a notice period of minimum 30 days.
The Agreement will be effective after the creation of an Account by the Client, including a free Account, and will remain in effect until its termination by either Party. The minimal duration of the Agreement is one (1) month as from the date of the subscription of a monthly Subscribed Plan and one (1) year as from the date of the subscription of an annual Subscribed Plan.
All Subscribed Plans will renew for successive periods of the same duration by tacit agreement, unless terminated by either Party by email to billing@dataconnector.io at least 7 (seven) working days before the end of the Subscribed Plan or terminated via the self-service portal under Billing in your Settings 1 day before the end of the Subscribed Plan. It is the sole responsibility of the Client to anticipate the end of the Subscribed Plan, which consequences will be borne exclusively by the Client. No amount received in advance by Data Connector for the Subscribed Plan will be refunded. All Content will be automatically deleted from the Service at the termination date of the Agreement. The Client is aware that the Content and the parsed Content cannot be recovered after the termination date of the Agreement.
Data Connector undertakes to use all reasonable efforts to provide the Service, subject to (i) the full payment by the Client of the contractual fees and (ii) interruptions, suspension or discontinuance of all or any portion of the Service due to maintenance, service disruption or failure external to Data Connector. For maintenance operations, Data Connector will endeavour to inform the Client in advance by email or via the website dataconnector.io or the Data Connector application. The temporary interruptions of the Service, of any kind, will under no circumstances give rise to indemnification of any kind to the Client's benefit. Any service not expressly provided for in the Agreement, such as training, support, etc., shall be subject to a separate agreement, based on a quotation established according to Data Connector's applicable rates.
The Client, who enters into the Agreement on behalf of a company or other legal entity, warrants that he/she/it has the authority to bind such entity and its affiliates. The Client warrants to be a natural or a legal entity, acting as a professional, excluding any robots. Accounts registered by "bots" or other automated methods are not permitted.
The Client undertakes to:
Accordingly, the Client is responsible for any damages such data could cause to Data Connector, to a third party, or to the Service and will hold Data Connector harmless against any claims that may be brought against Data Connector by a third party because of such data and, more generally, the Client's use of the Service. While the Agreement prohibits such conduct and Content on the Service, the Client understands and agrees that Data Connector cannot be held responsible for the processed Emails and Content submitted to the Service. The Client therefore agrees to use the Service at his/her/its own risk. Data Connector may remove any User Data information that Data Connector considers in its sole discretion as unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any Party's intellectual property right(s) or the Agreement.
The Service is provided on an "as is" basis and "as available" basis. The Service shall not substitute any other function in the Client's organization. The information given by Data Connector is provided solely for the use of the Service but not for the Client's organization. Data Connector has an obligation of means and does not provide any implicit or explicit warranty as to the use of the Service.
The use of the Service is provided at the Client's sole risk. The Client understands that the technical processing and transmission of the Service including all content given by and received by Users may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
Data Connector does not warrant that (i) the Service will meet the specific requirements of the Client, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any information, or other material obtained by the Client through the Service will meet the Client's expectations, and (v) any errors in the Service will be corrected.
The Content is kept by Data Connector to the extent that it allows performance of the Service, which includes long-term data storage. It is additionally the Client's responsibility to ensure the storage and registration of all of his/her/its data. Data Connector shall not be held responsible for any loss of User Data.
Data Connector excludes any liability for the suspension of the Account or any accounts that the User has granted access or attempted to grant access to.
The Client understands that Data Connector uses third party vendors and hosting partners to provide the necessary hardware, software, networking, billing, storage, and related technology required to run the Service.
The Clients also understands that, while the Data Connector application offers tools to easily set up a connection with such systems, external APIs are published and maintained by third parties Meta Platforms, Inc., Alphabet Inc. and ByteDance Ltd. to Data Connector. The Client is therefore solely liable as to the transfer, the download or any use of User Data to or through an External API, excluding any liability of Data Connector. The Client is aware that he/she/it may have to enter into a specific and separate agreement as to the use of the External API.
Data Connector excludes any liability in the events of:
The Client expressly understands and agrees that Data Connector shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Data Connector has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service (ii) the cost of procurement of substitute services resulting from any services purchased through or from the Service (iii) unauthorized access to or alteration of the Processed Emails, Content or parsed Content (iv) statements or conduct of any third party on the Service (v) or any other matter relating to the Service. In any case, the overall liability of Data Connector is strictly limited to the overall fees paid by the Client for the ongoing Subscribed Plan.
Despite the above, Data Connector's total liability to Clients for any cause of action they take against Data Connector will at all times be limited to the price of their annual plan, if they are on an annual subscription, or the value of six (6) months of their monthly subscription.
Breach(es) of any of the terms and conditions of the Agreement by the Client may result in the termination of the Agreement and the closing of the Client's Account. Should the Client fail to remedy the said breach within seven (7) days from the suspension of his/her/its access to the Service, Data Connector shall be fully entitled to terminate the Agreement with immediate effect and without prior notice. From the termination date, the Client will no longer be able to use the Service. The Client's User Data relating to the Client's Account will be deleted without the Client being entitled to any compensation.
The Client shall be solely responsible for the consequences of the termination of the Agreement, in particular in terms of continuity of its internal management and commercial activities. No amount received in advance by Data Connector for the Subscribed Plan will be refunded and the Client shall not be entitled to any compensation whatsoever. Suspension of the Service and/or termination of this Agreement shall not prevent or otherwise impede the claim(s) Data Connector may present as a result of the Client's breach(es).
All intellectual property rights on the Data Connector application and all content available on the website dataconnector.io or the Data Connector application remain the sole property of Data Connector. Data Connector warrants that it has developed the Data Connector application and owns the intellectual property rights to the application and all elements used to provide the Service. Data Connector undertakes not to claim any ownership on the User Data and Content processed through the Service, which remain the sole property of the Client.
The Client remains the owner of all Data and Content processed under the Agreement. The Clients undertakes to refrain from any act or behavior that may directly or indirectly affect the intellectual property rights owned by Data Connector, such as but not limited to, the intellectual property rights owned on the Data Connector application, the related trademark and logo used by Data Connector.
The Client undertakes to indemnify and hold harmless Data Connector against any claim, demand, suit or proceedings made or brought against Data Connector by a third party alleging that the Content, or the use of the Service in violation of the Agreement, infringes, or misappropriates the intellectual property rights of a third party or violates applicable law and regulation. The Client undertakes to indemnify Data Connector for any damages awarded against, and for reasonable legal fees (including attorney's fees) incurred by Data Connector in connection with any such claim, demand, suit or proceedings, provided that Data Connector (i) promptly informs the Client in writing of the claim, demand, suit or proceeding, (ii) gives the Client the sole control of the defense and settlement of the claim, demand, suit or proceedings (such settlement may be entered to the extent that said settlement releases unconditionally Data Connector of its liability) and (iii) provides the Client with all reasonable assistance. All fees incurred will be borne exclusively by the Client.
The Client is considered the data controller within the meaning of the European Union's 2018 General Data Protection Regulation and the Data Protection Act 2018, in regards to all User Data provided within the framework of the Agreement. The Client therefore undertakes expressly to comply with all applicable data protection regulations and to carry out any necessary formalities.
In compliance with the Data Protection Act 2018, the Client has a permanent right to access, amend, modify or delete any information related to him/her/it by sending an email to support@dataconnector.io. For more details, Data Connector invites the Client to refer to the Privacy Policy, which is part of the Agreement (access the Privacy Policy found at privacy.html).
Data Connector have taken necessary steps to be within the compliance standards of the European Union's General Data Protection Regulation. More information regarding the protection of your data can be found in the associated Privacy Policy at the following link: privacy.html.
Data Connector and the Client undertake to keep confidential all information and documents concerning each Party, of any nature whatsoever, to which the relevant Party may have referred to, or provided, during the performance of the Agreement. The above shall not prevent Data Connector to mention its commercial relationship with the Client, as provided below.
Data Connector uses all technical means which may be reasonably used for the performance of the Service. Data Connector shall therefore not be held liable in the event that the Service is not available in the case of force majeure, including but not limited to, network failure, strike, natural disaster, earthquake, public telecommunication network failure, failure of Internet connection due to private or public agents to which Data Connector relies upon, epidemic or pandemic. The Client waives any right to indemnity of any nature whatsoever in the event of force majeure and Data Connector shall not be held liable for any cost incurred due to the impossibility to use the Service.
At any time and at its own discretion, Data Connector reserves the right to assign, subcontract, transfer and / or provide all or part of the rights and obligations subject of the Agreement to a third party in any form whatsoever. This Agreement constitutes the entire Agreement between the Parties with respect to the subject matter hereof. It supersedes all prior negotiations, contracts, and undertakings between the Parties with respect to such matter. The fact that one of the Parties did not request the application of any provision of this Agreement shall in no event be deemed or interpreted as a waiver of the right that Party has under this provision. The Client allows Data Connector to mention its company name or name and the Service provided for commercial purpose only.
The Agreement is subject to the laws of England. Any dispute, controversy or claim arising under, out of or relating to the validity, interpretation and performance of the Agreement (including non-contractual disputes) shall be referred to and finally determined by the competent courts of England and English law shall apply.